Top 5 Troubleshooting Tips for Creating a Body Model that You’ll Love | MyBodyModel
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Top 5 Troubleshooting Tips for Creating a Body Model that You’ll Love

Since we launched MyBodyModel Beta just over one week ago, I’ve received so many lovely responses from happy customers. I’ve also received some desperate help emails in the middle of the night! I’ve noticed that a few issues have come up more than once. Here are the top 5 issues so far – And how to fix them!

 

1. My hips are really pointy and weird!

If your body model preview’s waist to hip curve looks anything like the images below, then there is an error in your measurement entered for Outseam (waist to ankle). Click “Edit” and go to Section 7: Legs. Increase your Outseam to fix the waist to hip curve.

Your Outseam number should be quite a bit larger than your Inseam number.  For reference – I am average height, 5’5” – and my Outseam is 38 and my Inseam is 27.5. The difference between the Inseam and Outseam is basically the distance between your waist and your crotch. So for my body there is almost 10 inches difference, but it will vary from person to person.

For a printable PDF of the MyBodyModel Beta Measurement Guide, click here.

If the hip area looks weird, check your Outseam measurement.

If the hip area looks weird, check your Outseam measurement.

 

2. My head is HUGE! (and other unfortunate typo-related issues)

If your body model preview shows an enormous (or very tiny) head, then there is a typo in your measurement entered for Height. Double check this number under Section 1: General. Enter your full height in inches or centimeters. E.g. If your height is 5’4″, write 64. If your height is 1.55 m, write 155.

Similarly, if you get other odd results in your body model preview, definitely click “Edit” and check for typos!

Check for typos if you get odd results.

Check for typos if you get odd results like these!

 

3. My body model won’t save, or I’m getting a blank preview screen!

If this happens to you, please send an email to help@mybodymodel.com and let me know what device and browser you used. Here are some tips that should work in the meantime:

  • Check for typos. When there is a typo in your measurements, if the typo is extreme, the app is unable to generate a body model preview. Double check your measurements to see if there are any errors before you try to save your body model again.

 

  • If there are no typos: Try changing one of your measurements just slightly so that the app is triggered to re-render your body model, and click “Save my body model.”

 

  • Switch to a different device. Most people are able to use the app with no problems from their phones, but so far, almost everyone with this issue has been using the app from a phone. The good news is that they have all had success after switching to a different device. When you log into your account from a different device, before starting over, first check your Portfolio to see if the body model was indeed saved. Then click “Edit.” This will take you to the measurement form. Change one of your measurements just slightly so that the app is triggered to re-render your body model, and click “Save my body model.”

 

  • Try again at a different time of day when site traffic might be lower. When there is high traffic on the app site at the same time, the server may be unable to generate the body model rendering. We’re looking to getting a dedicated server as soon as possible. For now, my best suggestion is to try again during a time when the volume of traffic might be lower.  Go to your Portfolio and select the “Edit” option for your body model. This will take you to the measurement form. Change one of your measurements just slightly so that the app is triggered to re-render your body model, and click “Save my body model.”

 

4. My [insert body part] is too [insert size]!

Almost every part of your body model can be adjusted based on the numbers entered in the measurement form.  I’ll be posting a more detailed tutorial soon about some different ways to fine tune your body model. The basic guidelines are simple: To increase the size, increase the number. To decrease the size, decrease the number. For example, if your body model’s neck is too narrow, increase the neck circumference until your body model preview looks right. If your body model’s neck is too long or too short, then adjust the neck length number accordingly.  Over the next few months, we will be improving the app so that your body model can be fine tuned even more. If you have suggestions, please let us know by filling out this feedback form.

 

5. When I print my templates, they’re almost invisible!

Even though we recommend selecting the “light gray” line color for printing, the darkness of printing seems to vary greatly from printer to printer. Here is a printable test swatch that includes all the grayscale line options.  Print this page to test the different lines on your printer before purchasing your body model download. If the light gray is too light, then we suggest selecting the dark gray line option for your body model. The line color selection is located on the measurement form under section “1. General.”

MyBodyModel Sample Line Color Options

MyBodyModel offers several line color options. Print our test swatch to choose based on how they look when printed from your printer. 

MyBodyModel Line Color Options Printable PDF Test Swatch Grayscale

 

I’ll continue to post more tips and FAQ’s to the blog as we receive more feedback from all of you. If you run into any issues at any time, please send an email to help@mybodymodel.com. Thank you!

Erica Schmitz

Erica is an obsessed garment sewist who founded MyBodyModel because she was frustrated that she couldn’t find any fashion illustration templates that looked like her. She loves coffee, fresh juicy markers, and faaaaabric. She lives in Portland, Maine, with her husband and daughter.

14 Comments
  • Sharon
    Posted at 03:54h, 25 June Reply

    Thank you for the great information of issues we may have, I really appreciate it.

    • Erica Schmitz
      Posted at 14:44h, 26 June Reply

      Hi Sharon, you are very welcome! Please let me know if you run into any issues that aren’t on this list.

  • Lia Marcoux
    Posted at 20:27h, 29 June Reply

    Aha! Very helpful – I could definitely have stored nuts and berries in my hip-scoops. ^^ Looking forward to using this tool!

    • Erica Schmitz
      Posted at 07:28h, 30 June Reply

      Hi Lia, I’m so glad it was helpful! Although it could be very handy to have hip storage pockets sometimes! 🙂

  • Maaike
    Posted at 02:26h, 05 July Reply

    Thanks Erica. I added 5mm to my height and my body model loaded. No more blank screen!
    Looking forward to sketching some ideas soon!

    • Erica Schmitz
      Posted at 10:27h, 28 July Reply

      Hooray! Happy Sketching! I’m so excited to see what you make. 🙂

  • Doreen Dainard
    Posted at 10:42h, 25 August Reply

    Double checked; my measurement, the shoulder width seems off I look like a mini football player any help would be appreciated.

    • Erica Schmitz
      Posted at 11:44h, 25 August Reply

      Hi Doreen, thank you for letting me know! We’re working on some improvements including shoulder width. I hope these improvements will be ready for you soon!

  • Alice Babcock
    Posted at 14:00h, 04 September Reply

    Some of the measurements that are on the printed out sheet aren’t in the program. Why is that?

    • Erica Schmitz
      Posted at 13:13h, 06 September Reply

      Hi Alice, it’s a work in progress! As we continue to work on improving the body model rendering engine, we will be making changes to the measurement form and the PDF instructions. We hope to release an updated version soon.

  • Susan Gannon
    Posted at 13:58h, 14 September Reply

    Hi Erica,
    Great app and I wish you all the very best success with it. I have purchased it based on Ditsy Tulip video on youtube and the fact that I have returned to clothes making after many years. I downloaded the bodymodel but it looks odd- my head too small (hey maybe it is!) and it looks slimmer than I think I am in real life…even though I did the measurements 3 times and added 2 inches to belly area becuse it tends to grow over the day! Anyway maybe the bodymodel does reflect my proportions and I have a distorted sense of myself. And maybe that is the point of your app, to dispel that distorted perception. Or maybe I just did it all wrong! It is a great app Erica! Well done!

    • Erica Schmitz
      Posted at 08:26h, 21 September Reply

      Thank you so much, Susan! One of our goals is to dispel those distorted perceptions and negative judgments of our bodies. The app does a great job producing an accurate rendering, but it’s not perfect! Sometimes adjustments are needed. If you have a full-body photo of yourself (making sure the camera is waist height and level – not at an angle) you can look at the photo side-by-side with your body model to compare and see if any other adjustments are needed. To increase the head size, you can increase the height measurement, and see how that looks. Thanks again for your kind words. I hope you enjoy sketching on your new body model templates!

  • TiAnna Raine Kortekaas
    Posted at 21:03h, 02 December Reply

    Is there any way to use this program for male bodies?

    • Erica Schmitz
      Posted at 08:55h, 04 December Reply

      Hi TiAnna, we hope to offer male croquis by the end of 2019. I’d love to hear any feedback about what you’d be looking for in a male croquis. Please email me anytime, hello@mybodymodel.com. Thanks!

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