09 Jun FAQ: Frequently Asked Questions about MyBodyModel Beta
Here are some Frequently Asked Questions about MyBodyModel’s beta web app.
What does “Beta” mean?
“Beta” means we’re testing the app and collecting feedback to help prioritize any fixes or improvements that are needed. Customer feedback has guided MyBodyModel’s app development since day 1. We designed MyBodyModel based on feedback from makers and designers, including our amazing team of testers and our our 725 Kickstarter backers. Our goal was to create the best possible product within our initial budget. When the app was ready, we conducted Alpha testing with our testers, and closed Beta testing with our backers. Now we’re ready to open up the test to all of you!
How do I submit my Beta feedback?
Please tell us what you think about the app by responding to this survey. We love positive feedback, but if anything isn’t working for you, we won’t know unless you tell us! If you run into any issues with the app, email firstname.lastname@example.org.
Can I purchase downloads from the MyBodyModel app even though it’s in “Beta” testing?
Yes, please! Beta sales will help fund the next phase of development, so we can get from Beta to 1.0 as soon as possible.
How do credits work?
MyBodyModel is a free-to-preview, pay-to-download app. MyBodyModel pricing uses Credits. 1 Credit buys you 1 Download Package. You can buy one credit at a time, or you stock up on credits for our best rates. Credits do not expire and can be used anytime. When you click “Purchase” to download your body model, 1 Credit is applied at checkout.
If I purchase my body model for download, will I be able to edit it later?
You cannot edit your download package after purchasing it. Use our free preview and free editing to make sure you’re happy with your body model before you purchase. When you click “Purchase” to buy your body model for download, the app generates a JPEG image and a printable PDF packet of your body model. Your download package is saved in your Portfolio where you can download it any time.
What if my body changes?
We totally understand that bodies change. That’s one of the reasons we made sure our initial download package is super affordable at $20 for one Credit. You can buy two Credits for $30 – That’s 50% off your second Credit. If you expect your body measurements to change, you can buy two Credits at a discounted price, so that you have one to use now, and one to use later. Credits do not expire and you can use them anytime. (If you backed our Kickstarter campaign, not to worry – We will honor what we said in those FAQs!)
Help! I entered my measurements and my body model doesn’t look right.
Click “Edit” and double check your measurements (and the measurement instructions) for any areas that don’t look right. If possible, enlist a helper to take your measurements. If you reviewed your measurements and your body model preview still needs adjustments, don’t worry about the numbers: Fine tune your body model by increasing or decreasing your measurements for any body areas that need adjusting.
What if my body model still doesn’t look right after I make adjustments?
Please let us know what body areas aren’t looking right, so that we can use your feedback to improve. The more information you can share with us, the better! If the app rendering just isn’t working for you, please email Erica a screen shot of your body model preview, a description of the issue, and a list of your measurements. And, if you’re comfortable, it would be very helpful to send us a full-length photo of yourself! The photo will not be shared publicly, and a quick photo taken from a phone is fine – Ideally a photo of your full body directly facing the camera, wearing form-fitting clothing such as leggings and a camisole, standing in a similar pose to the croquis. If possible, the camera should be level (not tilted upward or downward) and about waist-height, and at least a few yards away from you. Thank you! We’ll keep you posted about improvements to the app so that you can give it another try.
When will you offer a back view and/or more poses?
We hope to use Beta sales to fund the next phase of development. If all goes well, we hope to offer a back view and a hands-on-hip pose by October of 2018.
I only see adult female croquis options. When will you offer other croquis types?
MyBodyModel Beta is just the beginning, and we have lots of exciting goals for expanding our offerings. For now, we need to invest Beta sales revenue in getting our current croquis builder from Beta to 1.0. In the future, we would love expand to offer male croquis, pre-teen croquis, and more! But we need to hear from you, our customers, about what you want and need most from MyBodyModel. We’d love to hear from you anytime!
Erica is an obsessed garment sewist who founded MyBodyModel because she was frustrated that she couldn’t find any fashion illustration templates that looked like her. She loves coffee, fresh juicy markers, and faaaaabric. She lives in Portland, Maine, with her husband and daughter.